The LCPL Lab System is where lab report files get uploaded, reviewed, approved, and automatically emailed out to the relevant people. What you can do in it depends on your assigned role:
| Your role | What you'll use this system for |
|---|---|
| Subordinate | Uploading new report batches for approval. |
| Manager | Reviewing uploaded batches and approving or rejecting them. |
| Viewer | Browsing the archive of already-approved reports. |
This guide covers all three. Skip to the section that matches what you do.
Provided by your Admin.
Given to you when your account was created.
You'll land on your Dashboard.
The first time you log in (or any time your Admin resets your account), you'll see a pop-up asking you to set a new password before you can do anything else. Enter a password at least 6 characters long, confirm it, and submit — you won't be able to close this pop-up or use the system until you do.
There is no "forgot password" link on the login page. If you're ever locked out, contact your Admin directly and ask them to reset your account.
If your account has upload access, you'll see an "Upload Report" link in the sidebar.
In the sidebar.
Something clear and specific, e.g. "Batch #405 Analysis" — this is what your Manager will see first when reviewing it.
Choose which company this report is for.
Any notes, test parameters, or context that would help your Manager review it faster.
Drag and drop them onto the upload box, or click it to browse. You can select more than one file at once. Accepted types: PDF, Word, Excel, JPG, PNG. Each file must be under 20MB.
Your files are submitted as one batch and your Manager is notified.
The notification email doesn't send instantly — it's queued and typically goes out within a minute or two. Your upload is recorded immediately either way; you don't need to wait on the page.
Your Dashboard shows your most recent uploads and their current status. See Section 5 for what each status means.
If your account can approve reports, you'll see an "Approvals" link in the sidebar with a red number badge showing how many batches are waiting on you.
You'll see every batch currently waiting for a decision, with its title, description, customer, and how many files it contains.
Click through to check the actual documents before deciding.
This takes effect immediately.
The batch is marked Approved right away, and an email with the report files attached is queued to go out to the internal team and the customer. Once that email actually sends (usually within a few minutes), the status updates to Sent automatically.
The batch is marked Rejected and no email goes out. It's a good idea to explain why in the remarks if the system prompts for one — this helps the Admin (or the person who uploaded it) understand what needs to change.
| Status | What it means |
|---|---|
| Pending | Uploaded and waiting for a Manager or Admin to review it. |
| Approved | A Manager/Admin has approved it. The notification email is on its way. |
| Sent | The approval email has been delivered, and the report now appears in the Report Archive. |
| Rejected | A Manager/Admin declined it. It will not be emailed out. |
It's normal for a batch to sit in "Approved" for a short time before becoming "Sent" — the email is sent by a background process rather than instantly. If it stays "Approved" for an unusually long time, let your Admin know.
Every approved report, from any customer, is available in Report Archive (New) in the sidebar — available to everyone with a login, regardless of role.
Reports are grouped by year, then by month.
Click the year heading to expand or collapse it.
Opens the file in a new tab.
You may also see a "Report Archive (Old)" link — this opens a separate, older archive system in a new tab, kept available while historical records are consolidated into this system.
I uploaded a report. How long until my Manager sees it?
Your Manager can see it in their Approvals list immediately. The email notification to them typically goes out within a minute or two.
Can I edit or delete a report after I've uploaded it?
No, not yourself. Contact your Manager or Admin if a correction is needed — an Admin can delete a report if it truly needs to be removed and resubmitted.
My batch was rejected. What do I do?
Check the rejection remarks if any were provided, make the necessary corrections, and upload the corrected files as a brand-new batch.
Can I see reports for other departments or customers?
Yes — the Report Archive currently shows approved reports for every customer to any logged-in user, not just the ones you've worked with.
I forgot my password.
Contact your Admin directly and ask them to reset your account (see Section 2.1).
Who do I contact with other questions?
Reach out to your system Admin for anything not covered here.